To secure booking you pay a booking fee which is non refundable and only transferable up to 48 hours before your appointment.  When booking you will be required to leave your card details and click to accept the terms and conditions and policy’s for the salon and cancellation charges.

 

Cancellation charges:
Up to 48 hours no charge 
24-28 50% of total charge 
Less than 24  100% of full charge 
No show 100% total charge

Refunds:

I do not do treatment refunds. I will make sure that you are completely happy before you leave salon. If anything occurs after you have left I ask you to notify me straight away and I will rectify problem. 

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Hair extension refunds. If there is a problem with the hair I will seek refund/replacement with the company that supplies me and will seek to do this in a timely manor . I am not responsible for any refunds personally for hair. If refunds are issued this will be for hair only and not for my services of fitting the hair 

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Product refunds. If there is a problem with any products from from me I will seek refund/replacement from the company that supplies me and I will seek to do this in a timely manor. I am not responsible personally for any refunds on products.